Recordings

FAQ

Answers to commonly asked questions

What are private channel recordings?

Playback is only available to members of the private channel where the conversation took place. Only members of a specific channel have access to these recordings - not the entire team.

A member of a private channel does not need to participate in a conversation in order to have access to all records in a private channel.

All conversations and communications within a private channel: voice, video, text, screen recordings, etc. are available to members of a private channel but are not available to the rest of the team.

What are public channel recordings?

Playback is available to all on your team. These recordings typically result from a conversation that was intentionally started in a public channel: all hands meeting, company wide announcement, etc.

Please keep in mind that any member of your team can remove self from any public channels thus stopping notifications arising out of that channel but retaining access to the content of the channel.

We recommend muting a channel instead of removing self from a channel should the need to reduce the volume of notifications arise.

How can Stork be useful to your marketing department?

Stork can help your marketing team save time, improve marketing efforts, and collaborate more efficiently and effectively.

They can reach out to customers with compelling screen recordings, videos, and podcasts that they can easily create in Stork. They can create explainer videos, presentations, slideshows, infographics, educational videos, training videos, and more.

Whenever they want to source testimonials or ask for interviews, they can use Stork Calls and video messaging to entice customers to share their experiences.

Are private calls recorded?

All one-to-one calls produce a recording. The recording will only be available to its participants and no one else.

Records are kept in chats. Each one-to-one call starts as a private call meaning that the team is not aware of person A calling person B.

Once A and B are connected they have 30 seconds to opt-in to keep the call private (not visible to the rest of the team). If that option is not exercised during the initial 30 seconds, the rest of the team will become aware of a call between A and B and anyone on a team can join a call in progress.

A and B can always decide, past the initial 30 seconds to make the call private again thus dropping the call off the radar for the rest of the team and removing anyone's ability to join their call.

Does Stork make marketing teams more productive?

Stork makes marketing teams more productive and efficient by helping them record ideas, connect with team members asynchronously, and streamline project execution and completion.

They can use it to automate marketing workflows and share digital marketing assets with teammates and freelancers, thus having more time to focus on guiding leads and prospects through the funnel.

Can you use Stork to provide a seamless customer experience?

Stork can help support teams provide a seamless customer experience through screen recordings.

Customers can record and share their screens so that support agents can understand what needs fixing. Then, support agents can use the same feature to provide step-by-step instructions on resolving the problem.

How can Stork make the design process more efficient?

Feedback is key to every efficient design process. With Stork, your design team can create an expressive feedback loop that streamlines collaboration and increases efficiency and accuracy.

Instead of going back and forth with clients, your designers can use screen recordings in chats to help clients see the work in progress. They can also use video calls to communicate ideas, which is easier and more effective than sending a file.

What is the difference between Discord and Stork?

Discord is an excellent communication platform where users can chat, make voice and video calls, and share their screens. Like Stork, it features private and public communication channels.

However, it doesn’t record or transcribe audio and video calls, so it may not meet your team’s needs. You can’t use it to record and watch meetings and other important conversations or create videos and code repositories, all of which are beneficial for team collaboration, onboarding, and training.

How to use Stork to power up customer support teams?

Stork can help support agents cut down on back-and-forth conversations and resolve customer tickets quickly and effectively.

Instead of spending time sifting through screenshots and lengthy messages, they can get the necessary information through screen recordings and ensure clear and concise communication.

Why do design teams love Stork?

Storks streamlines collaboration with clients and teammates, reduces miscommunication, facilitates real-time feedback, increases efficiency and accuracy, and helps design teams move in sync.

There’s no better way of showcasing designs to clients and exchanging ideas than to use videos and screen recordings. They help streamline design projects from conception to completion and lead to better results.

Why do engineering teams love Stork?

With Stork, engineering teams can create and share screen recordings, enriching them with voice and video notes to document knowledge and collaborate better.

They can rewatch every conversation and meeting to stay in the loop and use them to onboard new engineers effortlessly.

Collaborating with designers, product developers, and other teams in Stork is a delight, allowing engineers to discuss product requirements, demos, and trade-offs without communication hiccups and share prototypes with ease.

What is a digital humanoid?

A digital humanoid is a computer-generated representation of a human-like figure that is designed to interact with people in a way that is similar to how a real human would. Digital humanoids can be created using a variety of technologies, such as computer graphics, robotics, and artificial intelligence. They are often used for entertainment purposes, such as in video games or movies, but they can also be used in other applications, such as virtual assistants or customer service representatives. Some digital humanoids are designed to be highly realistic, while others may have more stylized or exaggerated features.

Some synonyms for a digital humanoid could include:

Virtual human: A computer-generated representation of a human being that is used in virtual reality or other digital contexts.
Digital avatar: A representation of a person or character in a virtual environment, often used in online games or social media.
Computer-generated human: A digital representation of a human being that is created using computer graphics or other digital techniques.
Artificial human: A computer-generated or robot-based representation of a human being, often used in research or other applications.
Digital doppelganger: A digital version of a person that is designed to closely resemble them in appearance and behavior.
Virtual character: A computer-generated representation of a person or other character that is used in virtual environments or digital media.

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Screen recordings

Automatic call recording

Public & private recordings

Video & voice recording

Answers to commonly asked questions

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