Imagine a platform where AI can absorb your company's technical knowledge and provide instant answers to related questions. Meet Mendable.AI, a curated application that lets you train an AI to become a chatbot guru familiar with your documentation, product manuals, and other resources. Whether you're looking to bolster customer support or empower your workforce, Mendable.AI is designed to integrate seamlessly into your organizational framework.
Upon setup, you connect your diverse data to Mendable.AI, and the chatbot begins to learn from this information. Once the learning phase is complete, it stands ready to serve your employees and customers, handling queries with precision.
Go to the Mendable.AI platform and use either the graphical user interface or the API to feed your data into the system. Depending on your workflow, you can opt for manual or automated ingestion methods. Be assured, the process is straightforward, and your journey to creating a knowledgeable chatbot commences.
Tailoring the AI to your needs is key to a beneficial outcome. Here’s what you can customize:
· Select the Base Model: Choose from various base models, including the latest GPT-3.5-Turbo and GPT-4.
· Train Through Answer Correction: If the AI's response isn’t quite right, you can correct it, and the AI learns in real-time.
· Edit the Prompt: To ensure consistency in tone, prevent misinformation, and meet format requirements, you can fine-tune the prompts given to the AI.
Maintain the relevancy of the AI’s knowledge by scheduling regular data updates. Schedule CRON jobs or set up webhooks to sync your data consistently with Mendable.AI.
· Configure Privacy Settings: Mendable.AI respects privacy needs by offering custom LLM options.
· Customer Support Link: Add a fallback support link for scenarios where the AI needs a human’s touch.
Keep your AI model sharp with continuous training:
· Correction-Based Learning: Improve accuracy by correcting errors, helping the chatbot learn and evolve.
· Adjust Model Creativity: Keep the AI’s responses within the desired range of creativity and factuality.
