Airobi

Discover Airobi: Your AI Copilot for Enhanced Trengo Customer Service

In today’s fast-paced digital world, customer support teams are constantly on the lookout for tools that can help them serve their customers better and more efficiently. Enter Airobi, an innovative AI copilot designed to revolutionize how support tickets are handled within Trengo. This AI-driven tool is here to automate over 60% of your customer queries, enabling you to provide top-notch responses instantly and elevate the overall customer experience.

Simplify Your Customer Support with Airobi

Airobi seamlessly integrates with your Trengo environment, setting itself up in the sidebar next to your tickets. This integration brings a suite of AI-first tools right at your fingertips, making your customer support efforts more efficient and impactful.

• Smart Preparation: Automatically enhances emails and conversations by summarizing them and highlighting key insights.
• Dynamic Labeling: Applies labels dynamically for content, intent, and urgency, ensuring better organization.
• Attachment Processing: Extracts crucial information from any attachments to provide context without manual effort.
• Smart Routing: Directs conversations to the most appropriate team member based on their expertise and the content of the message.
• GenAI Chatbots and Auto Replies: Offers AI-powered chatbots for end-to-end ticket handling and suggests email replies based on historical data and accumulated knowledge.

Furthermore, Airobi includes a power console for managing multiple conversations effortlessly and a feature for auto escalation to preemptively address potential issues.

Why Choose Airobi?

Opting for Airobi comes with a series of benefits aimed at making every agent an AI expert overnight:

• Increased Efficiency: Boost your agent efficiency by 31%, allowing you to handle more customer queries with the same resources.
• AI-Powered: Utilize the best AI models, including a private ChatGPT, across all documents, emails, and chat functions.
• Pay Per Use: Enjoy simple and transparent pricing with a pay-per-use model that does not require a subscription. You only pay for what you use, with unlimited tickets and actions.
• Customer Success Story: DOMO Elektro, with a revenue of 38M and over 1000 products, experienced a significant reduction in manual customer support operations and could manage peak times more smoothly, thanks to Airobi.

Pricing Made Simple

Airobi offers straightforward pricing without subscriptions, setup fees, or hidden costs. Starting at €99 EUR for 1000 credits, you can access all AI tools and functionalities based on your usage. Plus, you can test the waters with 100 free credits, no credit card required.

FAQs and How to Get Started

If you're looking to elevate your customer support game with AI, Airobi is an excellent choice. It’s easy to get started - sign up, integrate Airobi with Trengo, and begin transforming your customer service experience. For any queries or to explore Airobi further, the platform offers a comprehensive FAQ section and the option to reach out directly for personalized support.

In conclusion, Airobi stands out as a game-changer for customer support teams using Trengo. With its pay-per-use model, suite of AI-enhanced tools, and straightforward integration, it's designed to help you work smarter and deliver superior customer experiences. Explore what Airobi can do for your team and start your journey towards more efficient customer service today.