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Shortwave AI Review

Shortwave AI is an AI-powered email client designed to streamline inbox management and boost productivity for Gmail and Google Workspace users.

shipped Nov 14, 2025automatepaid
AutomatePersonal productivityEmail assistant
Shortwave AI — product screenshot

Why it matters

1Supports Gmail and Google Workspace exclusively.
2Features AI Model Upgrades to Claude 4.6 family (February 2026).
3Integrates with over 3,000 applications via Tasklet (October 2025).
4Achieves a 4.7-star rating based on 23 reviews on Product Hunt.

Specs

API Docs

View Documentation →

API Available

Yes, public API

overview

What is Shortwave AI?

Shortwave AI is an email assistant tool developed by Shortwave that enables Gmail and Google Workspace users to automate workflows and enhance personal productivity. It functions as an intelligent email client, offering features to organize, summarize, draft, and manage emails more efficiently by applying an "email triage" methodology.

Shortwave AI aims to transform the inbox into an organized workspace. Its core capabilities include AI-generated summaries of lengthy threads, intelligent categorization, and smart bundles for various email types. The platform also enhances team collaboration through shared threads, private internal comments, and email assignment. For task management, it converts emails into actionable to-do items and integrates with calendars for direct meeting scheduling. Email composition is supported by AI assistance for drafting, improving existing drafts, suggesting responses, and auto-completing sentences, adapting to the user's writing style. Advanced natural language search allows users to find information based on concepts across their entire email history.

features

Key Features of Shortwave AI

Shortwave AI provides a comprehensive suite of features designed to automate email management and enhance user productivity, leveraging advanced AI models like Claude 4.6. These features span from intelligent inbox organization to sophisticated email composition and team collaboration tools.

  • Automate workflows by connecting email actions to over 3,000 applications via Tasklet.
  • Organize inbox with AI-generated summaries, intelligent categorization, and smart bundles for newsletters and notifications.
  • Filter emails with AI to automatically label, star, or archive messages.
  • Write and enhance emails with AI, including Ghostwriter technology that learns a user's unique writing voice.
  • Conduct AI-powered natural language search across entire email history and attachments.
  • Autocomplete intelligently with personalized suggestions, links, and factual insertions.
  • Schedule meetings directly from the inbox, checking availability, creating events, and drafting invitation emails.
  • Split the inbox into customizable tabs for focused work.
  • Perform bulk triage with bundles, allowing rapid processing of multiple related emails.
  • Transform emails into actionable to-do items for task management.
  • Set delivery schedules for outgoing emails.
  • Share live email threads with team members, including private internal comments and shared labels.

use cases

Who Should Use Shortwave AI?

Shortwave AI is primarily designed for individuals and teams who rely heavily on Gmail and Google Workspace and seek to optimize their email management and productivity through AI-driven tools. Its features cater to users aiming for efficient inbox zero strategies and enhanced collaboration.

  • Email Assistant Users: Individuals seeking AI assistance for drafting, summarizing, and organizing emails to save time.
  • Personal Productivity Enthusiasts: Users aiming to reach "inbox zero" faster and streamline their daily email routines.
  • Professionals Automating Workflows: Individuals and teams looking to connect email actions with other productivity tools like Slack, Notion, and Asana.
  • Ambitious Teams: Groups requiring enhanced team collaboration features such as shared threads, private comments, and email assignment within their Gmail environment.

how to use

How to Use Shortwave AI

To begin using Shortwave AI, users typically connect their Gmail or Google Workspace account to the Shortwave platform. The client then integrates AI capabilities directly into the email experience, offering features for organization, drafting, and workflow automation.

  • 1Download and install the Shortwave AI application for iOS, Android, Mac, or Windows, or access it via the web.
  • 2Connect your existing Gmail or Google Workspace account to Shortwave AI.
  • 3Utilize AI-powered features like "Organize with AI" to automatically categorize and bundle emails.
  • 4Engage the AI Assistant for drafting new emails, improving existing text, or generating quick responses.
  • 5Leverage the AI search functionality to find specific information across your email history using natural language queries.
  • 6Integrate with external applications like Slack or Notion to automate email-related workflows.

pricing

Shortwave AI Pricing & Plans

Shortwave AI operates on a paid subscription model, with different tiers offering varying levels of AI capabilities and features. While specific pricing figures are not provided in the source data, it is noted that the platform no longer offers a free tier for its advanced AI features, though some AI search and organization features were enabled for free users in February 2026. The pricing page is available at https://www.shortwave.com/pricing/.

  • Business: $30 per seat/month — AI assistant on Claude Sonnet-class models, AI filters, team features. 14-day free trial.
  • Premier: $45 per seat/month — higher AI usage limits and adaptive-thinking model tier.
  • Max: $120 per seat/month — top model tier (Claude Opus-class) and maximum AI usage.
  • Tiers map to AI model quality and usage multipliers; figures from shortwave.com/pricing, July 2026.

Pros

  • +Effective email organization and smart bundling, leading to faster inbox zero.
  • +Robust AI assistance for drafting, summarizing, and improving emails, adapting to user's writing style.
  • +Advanced natural language AI search across entire email history and attachments.
  • +Strong team collaboration features including shared threads, private comments, and email assignment.
  • +Comprehensive workflow automation capabilities through Tasklet integration with over 3,000 applications.
  • +User-friendly interface with useful keyboard shortcuts.

Cons

  • −Exclusive support for Gmail and Google Workspace, limiting use for other email providers like Outlook.
  • −Higher pricing compared to some alternatives, which is a common user concern.
  • −Some users report AI features can be slower than manual tasks or add complexity.
  • −Requires adoption of a new email client interface, which may not suit all users.

Policies

Pricing Page

View Pricing→

Similar Tools

Shortwave AI vs Competitors

Shortwave AI is positioned as a premium, AI-native email client, often compared to Google Inbox's spiritual successor. Its exclusive focus on Gmail and Google Workspace is a key differentiator and limitation compared to many alternatives.

1
SuperhumanOn StorkCompare

Speed-first premium email client with AI drafts and triage, now part of Grammarly.

2
TabMailOn StorkCompare

Privacy-focused agentic email assistant for Thunderbird and iOS with zero data retention.

3
Notion Mail↗

Notion's AI email client with database-style views for Gmail.

4
Missive↗

Team inbox and chat with AI assist for collaborative email.

5
Spark↗

Cross-platform email client with AI writing and smart inbox.

See every Shortwave AI alternative, compared→
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